The scanners are simple and easy to use! You simply open the app and scan the barcode. If the page turns green the ticket is good to go, if it turns red the ticket has either been scanned already, is for the wrong date or is counterfeit.
How do the scanners work? Read More »
That’s ok! You can send us any type of file you might have – pdf, jpg, excel, even a handwritten image!
I don’t have a formal seating chart. What can I do? Read More »
Hybrid seating is where some sections are reserved (patrons select a specific row and seat number), and other sections are general admission (open seating). For example, you may want the whole theater to be general admission since you rarely sell out, but want a few rows in the front reserved for your loyal patrons who
Please explain hybrid seating again? Read More »
We’ll create it for you! We build all of our seating charts custom, and there’s no seating configuration we can’t build!
We have a unique seating configuration (e.g. tables for dinner theater, etc) Read More »
Absolutely. You have the ability to prevent seats from being sold to the general public that you are saving for VIPs, judges, volunteers, etc. You can later release those seats to be sold, if necessary.
Can I set limits of availability or hold house seats? Read More »
Absolutely. BookTix offers three different seating scenarios: General Admission (open seating), Reserved Seating (each patron selects a unique section, row and seat) and Hybrid Seating (where some sections are reserved and others are general admission).
Not at all. Loading your venue map is completely free. We can load as many different venues and configurations as you need!
Will I be charged a set-up fee to load my venue’s seating chart into the system? Read More »
Yes! We have staff members on call during show nights, and an emergency call line if you need us right away!
For the safety and security of both your organization and your patrons, we do require that patrons purchasing tickets online create a user account.
Can patrons purchase tickets without creating an account? Read More »
