The BookTix Difference
We care.
We know how much work goes into your event and will do everything possible to support your efforts. We know our clients and they can feel our support. Your success is our success.
Consistently recommended.
We decided to stop actively marketing for a 6 month period to see how our word of mouth was. Our referrals were still out of this world. Customer satisfaction is our aim, and it looks like we are succeeding.
Unlike anything else.
There is a solid portion of our clients who used another vendor before switching to BookTix. Their only negative feedback is “Why didn’t I find you sooner!” They say there really is a BookTix difference both with the actual system and the customer service. We’d be happy to put you in touch with these folks if you would like their experiences and comparisons.
We are safe and secure
We are not only PCI compliant, but we go above and beyond to make sure you and your patron’s information is protected. Security is paramount at BookTix which is evident by how our system is built and maintained.
We hire only the greatest
Our greatest asset is our customer support team. We hire people with large caring hearts, experience in the arts, amazing proficiency with technology, and awesome communication skills. You will be wowed!
We listen to our clients
We work closely with our clients and aim to make each return experience better than the last. We encourage honest customer feedback and implement suggestions into the system regularly. Our system is incredibly robust because it was inspired by actual user feedback. At this point we think we have almost every pain point solved.
We have low fees
As ticket buyers ourselves, we hate paying fees. The BookTix model is to be as free as possible for the producing venue and not strain the customer at all. Our success stems from our unique model: a high end product at a bargain basement price.
We have box office experience
Our co-founders and members of our staff have worked in box offices and know first hand what it is like to sell tickets 10 minutes before curtain with a line out the door. This experience gives us empathy for your situation.
We have an emergency hotline
You have access to a member of our team if you face a challenge on show night. Our staff is scheduled around your performance times.
We have unique features
Flattered when copied, innovation is paramount at BookTix. We pride ourselves in our collection of tools that give you the power to be creative with your tickets, all while making your life easier.
We support the industry
Our commitment to theater education is ingrained in our company’s mission and values. In addition to large financial contributions, we provide workshops, professional development and training to theater teachers nationally through trade organizations.
I researched many, MANY online ticketing companies before choosing BookTix. I could not be happier with my choice. BookTix is awesome! These guys are the real deal. They are professional, they have the easiest set-up in the business, their system is user-friendly, and their customer service is phenomenal. All of this for some of the lowest fees out there. Last year we had a show cancelled because of a huge snow storm. I called them in a panic, and within a few minutes they had converted all of my customers over to our rescheduled performance date, and talked me through the process of refunds and exchanges for those who were unable to make the show. The whole thing went off without a hitch!
Marina Sage, Drama Director
Bosque School | NMFrom the beginning, BookTix has provided the best customer service a theatre company would want in their ticketing system. Whether you need help with your seating charts, your patrons, or your infrastructure, BookTix has what you need. Additionally, I have been able to use their data to scale-up our program and make informed decisions about our future. I cannot recommend BookTix enough!
Anthony Cimino-Johnson, Theatre Teacher/Artistic Director and Co-Chapter Director
Rock Ridge Performing Arts and Virgina Thespians | VAAt first we were hesitant about switching from our "lottery" style ticket sales to using an online ticket selling service. How would this work? What will the parents say? Well - what was I waiting for and what was I afraid of? We did our research with several ticketing companies, but I am so happy and pleased that we chose BookTix for ticket sales for our Annual Production. Ticket sales were easy and the process was convenient. Jason worked closely with our office staff and provided us with everything we needed to have a smooth operation. He was just a phone call away and offered us great customer service. No more Ticket Day worries or concerns. Using BookTix was easy and everyone embraced the new procedure. Thanks for making my life a little easier!
Hedy Perna, Owner
Perna Dance CenterFor the past six years, we've tried a number of different ticketing solutions until we landed on BookTix. Even though this production is the first production we've used this system for, we're hooked. The software is amazing, intuitive, and does everything we've ever dreamed of, so thank you! I'm really thrilled with this product! I want to reiterate how awesome the product is, with its clean interface and truly intuitive user experience on both the front and back end. Thank you!
Matt Radcliffe, President
Springs Ensemble Theatre | COI wanted to start online ticketing at our school, and I heard great things about BookTix through the Thespian Society teacher community. I am really glad we decided to go with BookTix! Jason is patient and knowledgeable, and he is always available to help me with any questions. BookTix definitely understands the hectic schedule of a high school drama teacher! We had a great experience, and I highly recommend their service to anyone wanting to take their program into the 21st century of ticket booking!
